Shipping policy

Shipping Policy
Last updated: 03/06/2025

Welcome to LittleXWolf (www.littlexwolf.com). This Shipping Policy outlines how we process, handle, and deliver orders made through our website. By placing an order, you agree to the terms below.

SECTION 1: PROCESSING TIME
Orders are typically processed within 1–2 business days after payment confirmation. During busy periods (such as product launches or holidays), processing may take slightly longer. You will receive a confirmation once your order is dispatched.

SECTION 2: SHIPPING LOCATIONS
We currently ship within the United Arab Emirates and offer international shipping to select countries. If your country is not listed at checkout, contact us at tia@teamangelwolf.com and we’ll do our best to assist.

SECTION 3: SHIPPING TIMES & RATES

UAE Standard Shipping: 2–4 business days
International Shipping: 5–10 business days (depending on destination)
Shipping costs are calculated at checkout based on your location and order size. Delivery timelines are estimates and may vary due to external factors.

SECTION 4: ORDER TRACKING
Once your order has shipped, you will receive an email with a tracking number and a link to track your parcel in real time.

SECTION 5: CUSTOMS & DUTIES
International orders may be subject to customs fees, import taxes, or duties imposed by your country’s authorities. These charges are not included in the purchase price and are the responsibility of the customer.

SECTION 6: DELIVERY ISSUES
If your package is delayed, lost, or damaged during transit, please contact us promptly. While we are not liable for courier delays, we will support you in resolving issues with the shipping provider.

SECTION 7: CHANGES & CANCELLATIONS
Orders cannot be changed or cancelled once they are processed. Please review your shipping address and order details carefully before completing your purchase.

SECTION 8: QUESTIONS OR ASSISTANCE
Need help with your order? Reach out via our Contact Page, WhatsApp us directly, or email us at tia@teamangelwolf.com - we’re here to help.